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Terms of use / Legal notice | Asitrade

TERMS OF USE / LEGAL NOTICE

 

1. Identity of the owner of this website.

In compliance with Services Information Society and Electronic Commerce Law nº 34/2002, of 11th of July 2002, we inform you that the owner of www.asitrade.es is Valvipe S.L.
VAT number: A-82453655
Address: C/ Valportillo Primera 18, 28108, Alcobendas, Madrid, Spain
Email address: asitrade@asitrade.es

2. Terms and Conditions

“User” status is given to any third party that accesses www.asitrade.es and is not employed by “Valvipe S.L.” nor acting in the course of their employment.
Your agreement as a User to comply with and be bound by these Terms Of Use / Legal Note is deemed to occur upon your first use of the Website. The User must read these terms of use in each of the occasions on which it intends to access this website, as they may undergo modifications. If you do not agree to be bound by these Terms Of Use / Legal Note, you should stop using the Website immediately.

2.1. Area of implication and subjects of Terms of Use / Legal Notice

These Terms and Conditions regulate access, navigation and use of www.asitrade.es as well as responsibility on behalf of “Valvipe S.L.” upon the usage of its contents such as text, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information, as well as any other creation protected by national laws and international treaties on intellectual property.

2.2. General access and services usage conditions

2.2.1. The User must make lawful use of the services of www.asitrade.es in accordance with these terms and conditions, as well as generally accepted Internet practices, at all times while accessing/using/browsing this website.

2.2.2. The User guarantees that all the information provided through the forms included in this site is legitimate, real, accurate, truthful and updated. It is the sole responsibility of the User to communicate immediately to “Valvipe S.L.” about any changes that may occur in the information provided.

2.2.3. The User will not: bring in viruses, programs, macros or any sequence of characters with the aim of damaging or altering the computer systems of this website; hinder access of other users through the massive consumption of resources; gathering data included on this website for advertising purposes; reproduce, copy, distribute, transform or make available to third parties the contents included on this website; carrying out actions through the services included on this website that may infringe the intellectual property rights to honor, image and personal privacy of third parties; carrying out acts of unfair competition and unlawful advertising.

3. Intellectual and Industrial Property Rights.

“Valvipe S.L.” owns the intellectual and industrial property of all the elements of www.asitrade.es, including the trademark, trade name or distinctive sign. In particular and without limitation, graphic design, font, logos, text, graphics, illustrations, photographs, sounds and other elements contained in website code are protected by copyright.
In no event access or navigation www.asitrade.es implies resignation, transfer or total/partial license of intellectual and industrial property of “Valvipe S.L.” to the User for personal usage.
Therefore, the User acknowledges that the reproduction, copying, distribution, marketing, processing, reuse, public communication and in general any other form of exploitation by any means of the contents of www.asitrade.es, fully or partially, without being expressly authorized by “Valvipe S.L.” in writing, constitutes an infringement of “Valvipe S.L.” intellectual and / or industrial property rights.

4. Liability and Guarantees.

4.1. “Valvipe S.L.” declares that it has adopted the technical and organizational measures, which within its [“Valvipe S.L.”´s] possibility and the state of technology, allow the correct functioning of the web such as the absence of viruses and harmful components, however it cannot be responsible for: (a) the continuity and availability of content and services included in www.asitrade.es; (b) the absence of errors in these contents or the correction of any defect that may occur; (c) the absence of viruses and / or other harmful components in www.asitrade.es; (d) the impregnability of the security measures that have been taken; (e) damages caused by any person that violates the security systems of www.asitrade.es.

4.2. The User shall be solely responsible to third parties for any communication sent personally or in their name to www.asitrade.es as well as the illegal use of content and services contained on this website.

4.3. ” Valvipe S.L.” reserves the right to temporarily and without notice suspend access to www.asitrade.es because of maintenance, repair, renovation or improvement. Whenever circumstances permit, ” Valvipe S.L.” will publish a notice in advance, indicating the date for the suspension of services on its website.

4.4. This Website may contain links to other third party websites. The purpose of having these links is to inform our Users of other sources of information. Unless expressly stated, these sites are not under control of “Valvipe S.L.” or that of its affiliates. “Valvipe S.L.” assumes no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The User will access and browse third party sites under terms and conditions of each particular site and under user´s own responsibility. The inclusion of a link to another site on www.asitrade.es does not imply any endorsement of the sites themselves or of those in control of them.

4.5. “Valvipe S.L.” does not hold responsibility for the use that Users may make of the contents and services included on its website. Consequently it does not guarantee that the use that Users may make of the contents and services mentioned above meet these general conditions of use, or that they do so diligently.

5. Terms and Modification.

5.1. “Valvipe S.L.” reserves the right to modify, totally or partially, its services as well as these Terms Of Use by posting changes on www.asitrade.es. It may also make unannounced changes it deems appropriate on the website, such as: to change, delete or add content and services it provides, change their location and / or the way in which they are presented. The User will be bound by currently published Terms Of Use / Legal Notice the moment the User accesses www.asitrade.es so the User should read them periodically.

5.2. Regardless of special conditions, “Valvipe S.L.” holds the right to terminate, suspend or discontinue at any time without prior notice, access to the contents of its website, excluding any possibility for Users to claim any compensation.

6. Orders.

6.1 The order will be considered fully accepted and confirmed from the moment the customer sends us by email the proof of payment of proforma invoice, previously issued and sent to the client by Valvipe S.L. (via email).

6.2 The proforma invoice will not be issued and sent until the customer provides all necessary information for it, such as the delivery address, the tax address, delivery contact phone number, company contact phone number, the VAT number and email address of the company.

6.3 Valvipe S.L. reserves the rights to limit the number of items to serve of any product, informing the client via notice, based on circumstances of each order.

6.4 Valvipe S.L. reserves the rights to cancel any order proposal in case of extraordinary circumstances that would prevent the company from fulfilling with ordering procedures.

6.5 Given the specifics of our business, all the items that do not appear as “in stock” at the moment of placing the order by the customer will be considered subject to special order, so that the whole procedure of ordering those items will have to be exclusively by direct contact with Valvipe S.L. (by phone or email). The custom-made items (that differ in color, size, details or any other feature from the ones displayed on the webpage) will be considered as special orders by default. These items cannot be returned and will have minimum approximate delivery times, never inferior to 4 months from the date of order proforma invoice acceptance.

6.6 The prices listed on the website of Valvipe S.L. do not include VAT. For customers whose companies are registered in the Kingdom of Spain the orders will be charged with VAT of 21% (including shipping fees). For customers whose companies are registered outside of the Kingdom of Spain the orders will not be incremented by VAT and will be governed by the laws of their respective countries.

7. Deliveries.

7.1 Requests at the office of Valvipe S.L. (via e-mail or by phone) after the order has been fully accepted and confirmed.

7.2 Shipping fees will always be calculated separately based on the volume / weight of the goods and the order delivery address. These expenses will be charged with applicable VAT and included proforma invoice.

7.3 As a general rule, the goods will be delivered to companies with authorized access for large trucks, with more options available for deliveries within the Community of Madrid.

7.4 Valvipe S.L. reserves the rights to consider the delivery address as ineligible to service – in this case the customer will receive the proforma invoice indicating that it will be the customer who will take care of the arrangements and the cost of collection and delivery of the merchandise.

8. Return Policies.

8.1 The orders which are considered special (see 6.5) are not subject to refunds or cancellations.

8.2 If your items arrived defective or damaged – you should notify Valvipe S.L. within 24 hours by email as well as to attach the pictures of the incident in order to proceed with the order return.

8.3 If you receive an item, which do not match with what you ordered (and has different ref. to the one indicated on the proforma invoice – wrong item) – you should notify Valvipe S.L. within 24 hours by email as well as to attach the photos of the incident in order to process with the return.

8.4 If you receive your goods damaged in transit and the damage is apparent on delivery – you should sign the delivery note to the effect that the goods have been damaged, as well as notify Valvipe S.L. within 24 hours by email and attach the photos of the incident in order to process with the return.

9. Refunds and Cancellations

9.1 If you wish to cancel your order – you should inform Valvipe S.L. (in written) before the merchandize is prepared and shipped to you. In this case you will not be charged shipping fees. If the goods have been shipped, the customer will be charged all the shipping fees, as well as extra logistics costs including packing and others.

9.3 Valvipe S.L. will refund the proforma invoice within 7 days from the cancellation date if the merchandise has not been shipped to the customer. If the merchandize has been shipped – the refund will be made within 7 days after the goods have been received back in our warehouse.

10. Age requirements

The services offered by Valvipe S.L. are not directed to children under 18 years. The use of any of our services is only allowed with the informed consent of a parent or guardian. If we receive information from a child under 18 years of age, we reserve the right to remove it.

11. Governing Law and Jurisdiction.

These Terms and Conditions and the relationship between the User and “Valvipe S.L.” shall be governed by and construed in accordance with the Law of European Union and the Kingdom of Spain. “Valvipe S.L.” and The User agree to submit to the exclusive jurisdiction of the Courts of the city of Bilbao, Spain.